Privacy Policy

Effective Date: February 1, 2025

1. Introduction

Welcome to BrightView Hardscape, LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit https://brightviewhardscapes.com (the “Site”). By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide to Us:
  • Contact Information: Name, email address, phone number, mailing address.
  • Quote Requests: Information related to project inquiries.
  • Communication Data: Any messages, inquiries, or customer service interactions.
b. Information Collected Automatically:
  • Cookies & Tracking Technologies: IP addresses, browser type, device type, pages visited, and time spent on the Site.
  • Analytics Tools: We use Google Analytics and other third-party tools to improve our Site performance.
c. Information from Third Parties:
  • Marketing Partners: If you engage with us via social media or advertising platforms, we may receive demographic and interest-based data.

3. How We Use Your Information

We use collected data for the following purposes:
  • Providing Services: To fulfill your requests for quotes, services, and project consultations.
  • Customer Support: To respond to inquiries and provide service updates.
  • Marketing & Promotions: To send updates, special offers, or newsletters (you may opt-out at any time).
  • Website Improvement: To analyze usage trends and optimize user experience.
  • Legal Compliance: To comply with Arizona data protection laws and other legal requirements.

4. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:
  • Service Providers: Vendors assisting with operations like hosting, analytics, and marketing.
  • Legal & Compliance: If required by law, subpoena, or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Your Rights & Choices

Under Arizona law, as well as CCPA (California) and GDPR (EU/UK), you may:

  • Access Your Data: Request a copy of the personal information we store.
  • Correct or Update: Modify inaccurate personal information.
  • Delete Your Data: Request that we erase your personal information (subject to legal obligations).
  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please email us at: privacy@brightviewhardscapes.com or call 623-216-9899.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

9. Updates To This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated Effective Date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@brightviewhardscapes.com
Phone: 623-216-9899
Address: 1801 North 68th Drive, Phoenix, Arizona 85035. United States

This Privacy Policy is designed to comply with Arizona Consumer Fraud Act (A.R.S. § 44-1521), CCPA, and GDPR where applicable.